COVER FEATURE
“It’s kind of a big deal to make sure we put on the best show we could.
From a grooming point of view, we want to make sure we have the
best surface conditions for the athletes to train on and race on.”
– Dave Wright, Killington Resort
That was especially true when it came time to prepare for
the World Cup. PRINOTH’s demo team was at Killington a
couple of weeks before the event to show Wright and the
grooming team how the three new machines function and
address any questions or concerns they had before the
competition began.
“We’ve pushed really hard with our demo program be-cause
we’ve found that it’s really essential with the new
machines and how much more technologically-advanced
they are, that we have to show the customer all the fea-tures
so they can really get the most out of it,” Piekarz said.
“Service after the sale is extremely important to us. We
invest a lot of time into making sure the customer is taken
care of, they feel like their needs are met and they’re happy
with the product.”
Wright agrees. In fact, he says it wasn’t uncommon for
him to FaceTime Piekarz in the days leading up to the
World Cup to discuss a question regarding one of the
company’s machines and quickly resolve whatever the
concern was.
While Wright has used a multitude of different groom-ing
machines over the years, he says PRINOTH deserves
top marks for making groomers that are very user-friendly.
“If I had to pick one thing, it would be the ease of use with
their machines,” he said. “Even though their machines have
That relationship dates several decades. Killington pur-chased
a number of Bombardier groomers over the years be-fore
the company was purchased by PRINOTH and the HTI
Group. It has added a growing number of PRINOTH products
to its grooming fleet in more recent times.
“We’ve had a great relationship with them for a long time,
but it’s been strengthened the past four years or more,” Piek-arz
said. “I think a lot of that has been because we’ve been
helpful in supplying machines for the World Cup and just be-ing
there with service and to support our products.”
PHOTO COURTESY OF P.HOLMES
PHOTO COURTESY OF JCASH
Shiffrin during the 2018 World Cup
22 January 2020 | snowopsmag.com
/snowopsmag.com
/
